Online Banking and Computer Security Tips

Below are some steps you can take to help keep your Online Banking safe and secure.

  • Protect your Online Banking ID and password. Don't write them down or share them with anyone. If you are contacted on an insolicited basis and requested to provide your online banking credentials, do not share them. Please contact the bank immediately at (608) 824-3200.
  • Protect your answers to the challenge questions. Select questions and provide answers that are easy for you to remember, but hard for others to guess. Do not write down your security questions or answers or share them with anyone. Please note that Middleton Community Bank will never ask you to provide answers to your security questions via email.
  • Install a personal firewall on your computer to help protect your computer and its contents from outsiders on the internet.
  • Install, run, and keep anti-virus and other software updated.
  •  Notify Middleton Community Bank immediately upon any suspicion that your Online Banking account may have been compromised. Contact the bank at (608) 824-3200.
  • Use dual control routines for commercial online banking transactions.  This process requires a secondary person to verify and approve the transaction, reducing the potential for unauthorized transactions; this also reduces the risk of external fraud by requiring the knowledge of the User ID and password for at least two individuals to complete the transaction.  It is also recommended that commercial online banking customer perform an online banking risk assessment and controls evaluation periodically to ensure controls remain effective as business needs and transactions evolve.

 Computer security tips

  • Avoid downloading programs from unknown sources.
  • Keep your computer operating system up to date to ensure the highest level of protection.
  • Turn your computer off completely when you are finished using it – don’t leave it in sleep mode.
  • Conduct online banking activities on secure computers only. Public computers (computers at internet cafes, copy centers, etc.) should be used with caution, due to shared use and possible tampering. Online banking activities and viewing or downloading documents (statements, etc.) should only be conducted on a computer you know to be safe and secure.

·         Use secure websites for transactions and shopping. Shop with merchants you know and trust. Make sure internet purchases are secured with encryption to protect your account information. Look for “secure transaction” symbols like a lock symbol in the lower right-hand corner of your web browser window, or “https://…” in the address bar of the website. The “s” indicates "secured" and means the web page uses encryption.

  • Always log off from online banking and any website after using your credit or debit card, or other sensitive information. If you cannot log off, quit your browser to prevent any potential unauthorized access to your account information.
  • Be cautious when using public hotspots and consider your Wi-Fi auto-connect settings.

 

 

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