Telephone Banking

With Middleton Community Bank’s Telephone Banking System you can quickly and easily:

  • Make account balance inquiries

  • Determine the last six transactions on your account

  • Obtain updates regarding ATM transactions, electronic funds or social security deposits

  • Verify interest paid and earned information during tax time

  • Make transfers

Instructions

  • To access information, you will need your account number and the last four digits of the primary account holder’s social security number or tax I.D. number that has been assigned as the initial PIN. The first time you access your accounts, you are required to change your social security or tax I.D. number to any other four digit number.

  • The opening menu allows you to access the account selection menu and system instructions.

  • The account information and funds transfer menu provides access to checking, savings, loan and time deposit accounts, as well as the ability to transfer funds.

  • The checking and savings account menus provide information on your account balance, previous account activity, your last deposit date and amount, specific check information and interest information.

  • The loan account menu gives access to your loan balance, payment and interest information.

  • The Certificate of Deposit and Individual Retirement Account menu gives information on your account balance, maturity date and interest information.

  • The funds transfer menu will allow you to transfer between pre-authorized checking, savings, PRA/Overdraft Protection and Home Equity Lines of Credit Accounts. Please contact the bank to sign up for funds transfers

  • Action keys on your telephone keypad are as follows:
    8 will return you to the previous menu. 9 will repeat the menu you are in. 0 will transfer you to an operator during regular banking hours. The # key will return you to the account information and funds transfer menu.

Using the Telephone Banking System

  • Call from any touch-tone phone 608-831-3203

  • Wait for the greeting, then follow the instructions given to you over the phone. You will be offered a series of menu selections from which to choose. To access these selections from the Main Menu give, simply press the corresponding number(s) on your telephone.

  • To access the funds transfer option, you must have completed a “Request for Funds Transfer” form. To obtain this, contact the bank’s Bookkeeping area during business hours at 608-824-3200

  • By hitting # at anytime you will be transferred to the account information and funds transfer menu.