Identity Theft

Steps to Avoid Identity Theft
  • Obtain your credit report from the credit bureaus at least once a year. Make sure it is accurate. Under new legislation signed by President Bush on Dec. 4, 2003, the Fair and Accurate Credit Transaction Act enables you to obtain a free copy of your credit report each year from the three credit bureau organizations listed below.
     

  • Add passwords to your credit card, bank and phone accounts. Don't use passwords that are easy to figure out such as your mom's maiden name or your birthday. Use a mix of letters (upper and lower case), symbols and numbers.
    Protect personal information in your house, especially if you hire outside help for services in your home.
     

  • Don't give personal information on the phone, by mail or over the Internet unless you initiated the contact.
     

  • Shred important documents before disposing of them. Remember charge card receipts, insurance forms, physician statements, bank statements and credit card offers.
     

  • Take outgoing mail to the post office or a post office collection box instead of an unsecured mailbox. When you'll be away from home, call the U.S. Postal Service at 1-800-275-8777 to hold your mail.
     

  • Inquire about your employer's information security policy. Ask who has access to your personal information and make sure records are kept in a secure location.
     

  • Protect your Social Security card and number. Don't carry it with you. If others request your Social Security number, ask why they need it and how it will be used.
     

  • Watch for your bills. If they don't arrive on time, find out why. A missing credit card statement could mean someone has redirected your bills to another address to cover his tracks.
     

  • Protect your computer. Update your virus protection regularly, especially when a new virus alert is announced. Don't download files or open hyperlinks from strangers. Use a firewall program if you have high-speed Internet connection. If you must store financial information on your laptop, use a strong password and always log off when finished. Before selling your computer, use a "wipe" program to overwrite the entire hard drive. Just deleting files may not completely remove them from your hard drive.
     

  • If you don’t initiate the call or e-mail, never give out your personal financial information. If someone calls you or e-mails you asking for your personal information, never give it out. Banks would never call or e-mail their customers asking for the information.
     

  • Do not respond to e-mail that may warn of shutting down your account or other dire consequences unless you validate your information immediately. Contact the company to confirm the e-mail’s validity using a telephone number or Web address you know to be genuine.
     

  • Check your credit card and bank account statements regularly and look for unauthorized transactions, even small ones. Some thieves hope small transactions will go unnoticed. Report discrepancies immediately.
     

  • When submitting financial information to a Web site, look for the padlock or key icon at the bottom of your browser, and make sure the Internet address begins with “https.” This should signal that your information is secure during transmission.
     

  • Report suspicious activity to the Internet Crime Complaint Center, a partnership between the FBI and the National White Collar Crime Center. You can file a complaint at www.ifccfbi.gov/cf1.asp
     

  • If you respond to an email you believe to be fraudulent contact our bank immediately. For more information on phishing, visit the Federal Deposit Insurance Corporation at www.fdic.gov , the Federal Trade Commission at www.ftc.gov  or the Anti-Phishing Working Group at www.antiphishing.org