|
eStatements
eStatements are now available through Middleton
Community Bank’s Online Banking!
Don’t know what eStatements are? Read below for the
frequently asked questions about them.
What are eStatements?
eStatements are a way to receive your monthly statement
online. Once you agree to enroll in eStatements, you will no longer
receive a paper statement. You will then receive an e-mail that alerts
you when your statement is ready.
Do I have to be an online
banking customer to enroll in eStatements?
You must be signed up for Middleton Community Bank’s
Online Banking to receive your statement online.
How do I sign up?
You simply enroll online. The steps to enroll are outlined below:
-
Log into your
Online Banking
account
-
Click on the E-Documents tab (verify your email address is
correct here)
-
Select the account(s) for which you would like to
receive an e-mail notification when your
monthly/quarterly statement is available for
viewing.
-
Click Submit
-
Read agreement, and click on "I agree" to
enroll
-
You will receive a confirmation e-mail (this will arrive within a few moments).
You must click the link within the email to complete
the eStatement enrollment process.
-
Now that you have
enrolled, you will receive an email notifying you each time your
statement is available online.
If you have further questions regarding the
enrollment process give us a call at 824-3200 for more information.
Are eStatements secure?
You will have the same security that you enjoy now as a
Middleton Community Bank Online Banking customer.
If I currently have my
checking and savings accounts combined on one statement will I still be
able to view them that way once I enroll for eStatements?
When you have enrolled in eStatements, what you see on
your statement for enrolled accounts will not change. You will continue
to see the same account information you have been used to seeing.
What if I want to print
my statement?
Statements can be printed in any of the following
formats: PDF, HTML, or Text. You will need access to a printer and then
need to choose the format that suits your needs.
How long can I view my
statements online?
Statements will be available for you to view, print or
save for six months after they are made available to you.
What are the benefits of
enrolling on eStatements?
You will typically have access to your statement much
faster. Instead of waiting 1-2 days for your paper statement to be
delivered in the mail you will instead be alerted as soon as the bank
has made your statement available for you to view.
You won’t have to search for lost or misplaced
statements. You can view six months worth of statements online and print
them off at any time during that time.
What is the cost to
enroll in eStatements?
There are no statement delivery fees if you opt to
receive your statement electronically.
What happens if I change
my e-mail address after I enroll?
You can alert Middleton Community Bank of your new email
address by changing it while logged into online banking and navigating
to the Personal Settings under the Options Tab.
It is important that you notify us if your e-mail
address has changed so that the eStatement delivery service will
continue without interruption.
If you have further questions or comments, please
feel free to contact us.
|
